The platformMembers, groups, and permissions
One member list that runs the whole site.
Rich member records, groups that fill from rules you set, and a permission matrix that shows exactly what it enforces.
JT
Jordan Tsai
Members
Coaches
2026 Season
| Emergency contact | Set |
| Waiver on file | Yes |
| SSN (encrypted) | Set |
DYNAMIC GROUP: LAPSED MEMBERS
Has an overdue invoice
No event attendance in 90 days
7 members match. Recomputed automatically.
Member records
Multiple emails, phones, and addresses. Photos with fallbacks
Unlimited custom fields, including a rolling semester type
Encrypted fields show only as set, and every reveal is recorded
CSV import updates only the columns in the file. Excel export everywhere
Companies connect members to the organizations they belong to, shared with CRM and the rest of the portal
DATA COLLECTION
Emergency contact86%
Waiver signed94%
Shirt size61%
Members who already answered don't get reminders.
Groups
Custom groups with icons and colors, used everywhere: page audiences, forum permissions, course access, campaign targeting
Default groups per arrival route, optional self-selection
The word "group" itself is renameable
Permissions you can verify
What the matrix shows is what's enforced
Disabled-module sections show why they're off
SSO and roster syncs can never grant admin
Admins who have never signed in are flagged
Alpha Portal vs typical membership tools
| Alpha Portal | Typical membership tools | |
|---|---|---|
| Contact-count pricing | None | Priced per contact |
| Custom fields including encrypted | Included | Basic fields |
| Rule-based dynamic groups | Included | Basic segments |
| Permission matrix that matches what's enforced | Included | Fixed roles |
| Data-completeness tooling | Included | No |
| One record across payments, events, forums | Included | Partial |
Every plan includes a real human: a named contact, same-day replies, and help getting set up. We support your users too.
One member list for the whole site.
Member records, groups, and permissions are in every plan.